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News

Important changes to our payment options

Published

Debit

As of Wednesday April 10th, 2024, we have a new debit card provider and are pleased to announce that this experience will be even easier and more reliable for customers!

Debit transactions will no longer be run as “cashless ATM withdrawals” like they have in the past. Therefore, they will no longer be rounded up to the nearest $5 or $10 increment and we will not have to issue you change. 

Instead, transactions will be processed in the exact amount owed.  Just select “debit” during checkout and your driver will collect payment at your door. Once you tap or insert your chip, you'll be required to enter your debit card PIN. Please ensure funds are available.

Our new provider accepts most chip or tap enabled Visa and Mastercard debit cards, though at times cards issued by certain banks may not work. In this case, it's a good idea to have cash on hand as a backup if you're using a new card or one that hasn't worked in the past.

Please Note: Debit transactions will appear on your statement as “Regala Card” and not as “WholesomeCo.”

Hypur

In conjunction with this, we will no longer be accepting Hypur due to their announcement that they’ve been acquired by POSaBit and the info we’ve received that they will not be maintaining the Hyper online payment integration. While we know some patients liked using Hypur, it did not become a popular option overall and we are confident that our new debit solution will provide a reliable and easy to use solution. As always, we will be on the lookout for new payment options and any further updates from POSaBit.

Available Now

Place your delivery or drive-thru order now and select debit at checkout on our website or app. We will continue accepting cash for deliveries as well and have an ATM in-store for your convenience. 

Questions?

If you have any questions, please email our team at support@wholesome.co. We appreciate your business and hope to see you soon.

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